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Reload OS

Cellini
Miembro

I have had to reload my operating system twice in 6 months --  a real pain.   How many others have had this problem?  What do you do if this happens away from your home computer where you have BB Desktop manager?

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Re: Reload OS

StreetDocRN
Leader

Cellini wrote:

I have had to reload my operating system twice in 6 months --  a real pain.   How many others have had this problem?  What do you do if this happens away from your home computer where you have BB Desktop manager?


 

Hola,

I see from your profile you have the 9630.  Which OS are you running?  As far as needing BB Desktop Manager, it is the safest way to load an OS on your device.  The reason is because you can back up your settings, apps, contacts, etc before you load an OS update.  If you are going to update wirelessly, you run the risk of losing your data connection during download and risk bricking a Blackberry.  BB Desktop Manager is the safest way to upgrade or downgrade.  Let me know which OS you are running.  Right now, I am running 5.0.0.419 on my 9630 Tour.

Doc

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Re: Reload OS

Cellini
Miembro

It looks like v4.7.1.61 (Platform 4.1.0.81)

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Re: Reload OS

StreetDocRN
Leader

Hola,

Thanks for responding back.  That OS 4.7.1.61 is a very stable release.  I have seen other users have problems, but the problems were usually caused by an app that interfered with the OS.  Some common apps that have caused problems in the past include Google Sync, Facebook, and Slacker.  These were some apps that were reported by some users to cause problems such as locking up, freezing, or slow responding Blackberry devices.  

My suggestion would be to reload fresh and not install any 3rd party apps for a couple of days.  See if things work ok.  Then, add your apps one at a time to test for problems.  I would add an app each day, testing each.  That way there, you can see which app might be causing the problem.  Also, certain customized themes and ringtones have been known to cause problems.  Just a few suggestions to help narrow down potential problems.  I have been running 5.0.0.419 for about 2 months now with no problems.  Obviously, it is a leaked version, but one of the most stable OS versions to date.  You might want to check out Crackberry's web siteaquí for tips on loading or upgrading an OS.

Doc

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