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New Verizon Net Email problems on Blackberry

Miembro

I have Verizon DSL at home and hence I had the Verizon Yahoo email account for some years now.......well Verizon and Yahoo have apparently ended their partnership in our area and I have had to start using the new Verizon Net Email account.

The transition is ok on the computer but I can not get my emails on my Blackberry Tour now.....

Has anyone else experienced this??

I have been on the phone with Verizon and Verizon Wireless and the phone is set up correctly and the only answer I seem to get is "it must be the server because we have lots of issues with the change over"

HELP!!

I get my work, AOL, and Gmail emails with no problem on the Blackberry.......just not my Verizon.net.

¡Gracias!

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Re: New Verizon Net Email problems on Blackberry

Miembro

I had kind of a similar thing happen.  I ended up going to:

 

https://bis.na.blackberry.com/html?brand=vzw&locale=en

 

And setting up my login.  If I remember right, I had to start off with my phone, where I was able to assign a username and password there (if you don't, it'll give you an error when you try to put in your PIN).  Then once I established the login, I went online to the link above, logged in, and checked my email settings there.  I think I had to check the "deliver as level 1 message" option, and there MAY have been another option as well, I can't remember. But I think the Level 1 delivery was the main part.

 

After that, it worked like a charm.

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Re: New Verizon Net Email problems on Blackberry

Miembro

Thanks, I've tried this a couple of times with no success......this is a real pain in the neck!

 

I had 10 new emails (mostly[edit]) this morning and none came to my blackberry from the verizon.net account....its still

showing registered as yahoo.verizon.net  in the blackberry.

 

 

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Re: New Verizon Net Email problems on Blackberry

Sr. Member

I had the same problem before and stopped using verizon.net email address.  Problem is that verizon.net is not direct push like gmail, yahoo, aol or hotmail and that's what cause you to receive emails delayed, etc.

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Re: New Verizon Net Email problems on Blackberry

Miembro

So there is no solution to this? I can't believe a company the size of Verizon can't come up with some

kind of idea or way to correct this!

 

I'm really getting frustrated!

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Re: New Verizon Net Email problems on Blackberry

Sr. Member

Best suggestion I can give you is forward your emails you get to your verizon.net email to a gmail, hotmail or yahoo address.  That way you can get emails faster.

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Re: New Verizon Net Email problems on Blackberry

Miembro

I guess I don't get it...why not just delete the email account completely from the blackberry IS, then set it up again from scratch, with the correct domain name?  It won't hurt the actual account, and it'll just go through downloading whats on there again.

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Re: New Verizon Net Email problems on Blackberry

Sr. Member

There is actually an on going issue right now with Verizon.net emails being synced to mobile devices. It's not only affecting Blackberry's but all mobile devices. You may be affected by this. I would call Verizon Communications for troubleshooting and see if you can be included in the trouble ticket.

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Re: New Verizon Net Email problems on Blackberry

Miembro

I tried this about six times yesterday, at the store and at my office.....it still loads up as yahoo.verizon.......

 

Maybe the last suggestion....forwarding it to my gmail will work.....I will give it a try.

 

Thanks all.....keep the suggestions coming....

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Re: New Verizon Net Email problems on Blackberry

Miembro

Thanks....now that you mention it I keep forgetting to say that it has affected my Apple IPod touch as well.....

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