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Agreed. You should read this. Keeping an updated FAQ is something that's been brought up before, apparently the mods are looking into it and ironing out the details. As the link suggests, I feel updating of the FAQ section should be limited to a few power users that are active posters and have a good reputation for good information. Maybe you can be included as well.
Both good ideas. A FAQ section under the Wireless category already exists - so are you suggesting we add more content to it or create a separate sticky thread within the BlackBerry board that contains all relevant FAQs?
Also, Verizon Wireless has a fairly robust FAQ section under our main support site here http://support.vzw.com/faqs/. How would a duplicate FAQ resource fit into your ideas?
Problem is than when VZW discontinues a phone, they discontinue FAQ posting. For example, there is no entry for "Data Services" for a Blackberry Curve 83XX on their main FAQ.
A second FAQ is needed so that if a new user needs info, there's a place to get it
This is a wonderful idea I never would have thought of. Thank goodness
I would gladly help out with this if ya want.
All submissions should be considered and all those who contribute here on any kind of regular basis and have a working knowledge of BBs should consider submitting what they think would be relavent to helping others just scratch the surface of these devices. A few things already come to my mind that need to be in this FAQ such as: Data plan inclusions, Battery Pulls, and other routine fixes that newbies aren't familiar with.