Yes its true, a few days ago I noticed the dreaded dust under the screen or should I say between the screens of my Storm...what a bummer. After consulting Crackberry, this is a very common problem with this handset and fixactions on youtube range from only slightly complicated to void your warranty in a heartbeat invasive with the most extreme going so far as completely dissasembling the phone to put silicone around the edges of the screen and then re-assembling. From what I understand, VZW will replace your phone for this issue, new or refurb depends on where you go though. Also, if you get a new/refub one you risk getting a lemon like so many have and running into even worse issues than a little dust. I will be keeping my phone I guess, dealing with the dust, and upgrading to the new one when it comes out as soon as my new every two goes into affect. Just thought I'd let ya'll know this is not supposed to happen, but it is yet another known/ongoing issue with an otherwise fantastic BB smartphone.
