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Deleting Email from BOTH my blackberry and Email Server simultaneously

hum
Miembro

It seems that even though I choose delete from both my handheld and the mail server - I am still having to go in and delete again from my email account.. Any help?   I must be missing an option somewhere?....

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Re: Deleting Email from BOTH my blackberry and Email Server simultaneously

kwjones
Miembro

If you're using Hotmail it's a POP3 account.  This is what the KB shows on various email accounts account.  Delete your info from the BIS, then add it back again to see if that correct the issue.

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Re: Deleting Email from BOTH my blackberry and Email Server simultaneously

StreetDocRN
Leader

Hola:

See if this document from Blackberry helps. 

Doc

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Re: Deleting Email from BOTH my blackberry and Email Server simultaneously

kwjones
Miembro

it depends if the email server is setup as a pop3 or imap and the account setting there.  pop3 is one way communication and imap is two way

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Re: Deleting Email from BOTH my blackberry and Email Server simultaneously

hum
Miembro

I am not sure... I believe though that hotmail is a pop3.  I need to look in my set up and find out...  Do I handle it different if it is a pop3?

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Re: Deleting Email from BOTH my blackberry and Email Server simultaneously

kwjones
Miembro

If you're using Hotmail it's a POP3 account.  This is what the KB shows on various email accounts account.  Delete your info from the BIS, then add it back again to see if that correct the issue.

View solution in original post

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