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Can't remember new password

Miembro

I'm locked out of my new Blackberry because I can't remember the password I chose.  (Dumb - yes, I know.)  Is there somewhere to retrieve it online in My Verizon?  Or do I call support somewhere?

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Re: Can't remember new password

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rocketrichard wrote:

I'm locked out of my new Blackberry because I can't remember the password I chose.  (Dumb - yes, I know.)  Is there somewhere to retrieve it online in My Verizon?  Or do I call support somewhere?


Hola:

No, your password is not stored anywhere on My Verizon, or anywhere else.  The only thing you can do is to wipe your handheld device and reload your software.  It's a pain but that is the only thing you can do for a lost password.

Doc

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