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Can't Find Apps and Internet doesn't work HELP PLEASE!!!!

meg
Miembro

I just switched to a replacement blackberry but now the internet doesn't work. I can't find the icon for the internet or for BBM. Can anyone help me find the icons (which are not hidden) and help me get my internet working again.

 

Gracias

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Re: Can't Find Apps and Internet doesn't work HELP PLEASE!!!!

nmchileman
Sr. Member

When you get a replacement Blackberry you need to re-register your device with RIM's severs. Click on the Options icon and select Advanced Options> Host Routing Table and hit your menu button then select "Register Now". You should get a message confirmation you've registered. Then your browser icon should reappear.

 

Check for BBM in the Instant Messanger folder. If not, after you've got your data services working again you can download Blackberry App World and then download BBM 5.0.

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Re: Can't Find Apps and Internet doesn't work HELP PLEASE!!!!

meg
Miembro

I registered now and received the confirmation but it is still not working and I can't find that icon either.

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Re: Can't Find Apps and Internet doesn't work HELP PLEASE!!!!

JCM
Miembro
Hey this might still not work but give it a try Dial *228 press #1 also what blackberry do you have?
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Re: Can't Find Apps and Internet doesn't work HELP PLEASE!!!!

TexNan
Miembro

I had the same problem: upgraded to Storm 2 and could not get internet to work. My phone was set to Wi-Fi service. After many hours on the phone with Verizon and Bberry Customer Support, we determined it was the phone. RETURN YOUR PHONE to the vendor for a replacement.  Hope this is helpful. :smileyhappy:

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Re: Can't Find Apps and Internet doesn't work HELP PLEASE!!!!

monteinjax
Miembro

Go to any computer and copy and paste this URL http://appworld.blackberry.com/webstore/

 

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Re: Can't Find Apps and Internet doesn't work HELP PLEASE!!!!

MacDaddy
Novice

Re-send the Service Books, That should bring back all services availible on your Device, Internet Icon should show up.

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Re: Can't Find Apps and Internet doesn't work HELP PLEASE!!!!

JCM
Miembro
Nice tip, but that's for email, try and register again.
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Re: Can't Find Apps and Internet doesn't work HELP PLEASE!!!!

MacDaddy
Novice

Service Books are for all services availible on the device thru your carrior, hence the name Service Books. Go to Service books and look whats in there, it will list internet and all services,

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Re: Can't Find Apps and Internet doesn't work HELP PLEASE!!!!

JCM
Miembro
Yeah your right It could work in this case...
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