Blackberry Smart Phone
sharig
Newbie

Suggestion to Verizon -

WHEN A CUSTOMER HAS BEEN ON THE MOBILE PLAN SINCE 1994......AND HAS HAD ZERO PROBLEMS FOR THAT ENTIRE TIME..... AND THEN FINDS THEY

PURCHASED A 'PLAN' WITH TWO BLACKBERRY SMARTPHONES...AND HATE THE

PHONES... SOMEONE MIGHT OFFER TO TRADE IN FOR A PHONE THEY LIKE...

BUT INSTEAD, I WAS TOLD I COULD BUY ANOTHER PHONE, KEEP THE ONE I HAVE, OR CHANGE PLANS FOR ANOTHER VENDOR BY PAYING $310 FOR EARLY

RELEASE.....

I HAVE USED LESS THAN 1 HOUR OF TIME ON THE PHONE SINCE DECEMBER..

I HATE IT, CANNOT USE IT... AND VERIZON'S ONLY RESOLVE WAS TO ALLOW ME TO PURCHASE ANOTHER PHONE.. FORGET MY $270 BILL EACH MONTH, OR THE THREE PHONES I HAVE PURCHASED..... BUT FOR $310 i CAN DO TO ANOTHER CARRIER AND PAY HALF....... AND SELL THIS PHONE I HATE AT THE PAWN SHOP.

I FEEL BETTER ALL  READY.

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Re: Blackberry Smart Phone
MacDaddy
Contributor - Level 1

Should have taken them back within the 30 days if you didn't like them, you would then be HAPPY with another phone instead of complaining. Don't blame Verizon. They have a policy and we all know it.

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