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I haven't been able (along with other Blackberry users I know) to use BBM - to send or recieve messages. Or access the interenet for the past few days on my Blackberry Tour. I've tried taking the battery out, restarting the phone. I ran a diagnostic and everything is okay except the "Blackberry Server Connection" keeps saying failed. Anyone else having this problem? Or know how to fix this?
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We apologize for the inconvenience, some BlackBerry customers Nationwide are experiencing issues with data connections. Technicians are aware of the issue and are working diligently to get it resolved. We appreciate your patience in the matter.
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me too on my blackberry 9650...its killing me!!
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it still works for me when i use wifi though, if that helps
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my bbm and internet service on my 9650 bb hasn't been working for almost two weeks. it's extremely frustrating and impossible to get work done....very disappointing when i'm spending $120 a month for something that doesn't work. Blackberry should consider crediting service fees during the month of January to all customers impacted by their server issues.
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does it still have reception and everything ? and does it work on wifi? cus mine works with wifi and when i turn off internet then turn it back on it works for a bit....then dies again....very very annoying
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Does anyone has updated information from Verizone whether the Nationwide issue been resolved? As of today, I am unable to send, receive, forward or reply to emails on my blackberry.
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My service on my BlackBerry Bold 9650 is not working either. Late last night/this morning is when it first statrted. Any ideas?
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My email and browser are working fine, but BBM hasn't worked in at least two or three weeks. I thought it was because my BB is dying a slow death.