cancelar
Mostrar resultados para
Busca en su lugar
Quisiste decir:
Highlighted

Blackberry Bold 9650's buttons won't work.

Miembro

I was using my phone last night, no problems, everything was working fine. I woke up this morning and one of the buttons would respond to my touch. Not the lock button, not the power on/off, not the camera button, not the keypad etc... I have taken the battery out several times, thwacked it (as told by crackberry forums), and hooked it up even to my computer. Nothing is working, am i doing something wrong or should i just call into verizon at this point? Please help.

Labels (1)
0 Likes
Highlighted

Re: Blackberry Bold 9650's buttons won't work.

Sr. Member

try plugging it up to a power source withe battery out and see if the no battery logo comes up

if that does, unplug it, put the battery back in and try to fire it back up.. i had that happen a few times back in the day

I would try that a few times.. i had a few issues with my bb but it was always fixable

0 Likes
Highlighted

Re: Blackberry Bold 9650's buttons won't work.

Miembro

I did that earlier, the no battery logo does in fact come up. I tried it a couple of time putting the battery in and out. The phone is apparently on, just the trackpad, and all the buttons aren't working. Do you think it would help to just keep trying that?

0 Likes
Highlighted

Re: Blackberry Bold 9650's buttons won't work.

Community Manager
Community Manager

Gonzales23, thanks for posting. Are you still having issues with your phone? Is there any physical or water damage to the device?^SP

SammuelP_VZW
VZW Support

Follow us on Twitter @VZWSupport

0 Likes