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I am currently enrolled in Total equipment coverage plan and paying $ 6.99 monthly.
Now, I don't need this plan so want to withdrawal from it.
When I go to "Change Plan" or "Change Features" pages, I don't see this plan in either place.
How do I cancel this plan?
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Good day prima!
You most certainly cancel TEC (Total Equipment Coverage) at any time.
- Customers with TEC (Total Equipment Coverage) may cancel WPP (Wireless Phone Protection) and keep EW (Extend Warranty) coverage (at $1.99 per month) at any time by contacting Verizon Wireless.
- Conversely, customers with TEC may cancel EW and keep WPP (at $5.18 per month for phones and advanced devices, $9 for tablets, and $8.18 for iPhones) by contacting Verizon Wireless.
- If you cancel will not be able to file a claim once feature is canceled and may not reactivate, re-enroll in WPP and/or EW until or unless you purchase and activate a new or CPO (Certified Pre-Owned) device on that line of service
If you would like me to cancel this feature for you, send me a private message with your name/number and I would be able to get you all squared away.
Have a great day!
Tamara H.
Follow us on Twitter @VZWSupport
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TamaraH,
I would also like to cancel this featue on my phone. I am not sure how to send you a private message to share my name and number.
Paulvr
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You can call customer service too *611 from your phone or 1-800-922-0204 from another phone.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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I want to cancel my total equipment coverage