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Angeld,
I read your story one more time. Fantastic!!! It’s laughable and the same time very dramatic. Especially, when you are saying that: “a phone that made me cry” or “they sent me a lg envy that phone was scary”
When I read this: “cause verizon has hurt me so badly im wounded”, and this “i cry more than smile these days when n i see verizon stores commericals” , I began to cry.
This isn’t LOL. I recently “upgraded” my old phone, which was more like a downgrade.
3 phones in 3 weeks – none of them were working correctly. My heart goes with you.
So, I beg you, don’t take Samsung Intensity III, because this phone is more scary than LG envy, it will make you cry and your wounds could be reopen.
And please, stop watching Verizon commercials!
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hello ... this is suppossed to be the net work with the caring customer service. i have been really tired of seeing the can you hear me now ... they dont. and i am on a fixed income. these fees were never in place yrs ago, for some one like me that wants a smart phone to jump thru these hoops is crazy. i was steamed when i saw the 30 dollar basic to smart phone bad enough that vegas charges the same in state taxes for a cell phone. so im out 60 bucks there. i took the creepy new share plan because i thought i was saving money. and my bill went up 30 bucks more to 120.00 a mth. i have a net book from this company and the gig usage is for it not my phone. if there was proof postitive that the phone would work the full two yr contract id be glad to pay for what i get . not what i dont. and this data plan for a smart phone isnt 30 its 40 wth. sorry. already im paying 30 bucks for a 4 gig plan. shared btw by cell and net book . they charge me 40 it better be 2 more gigs on my data than what i have now. if not why pay this cost. i know it was a funny the way i went on and on. but also sad that im a 13 yr customer who needs to stay in budget . i need 1 a phone that works and 2 one that isnt going to make me wanna scream any more. the pantech hot shot is the worst, dont get one, pantech any thing looks bad. i am tired of talking to the customer service and the excutive office reps . no one wants a 13 yr customer to stay then fine. as far as the commericals go yeah can you hear us now the consumer is entitled to a working product . atleast apple fixed the bugs in the i phones verizon gives re furbished ones or pre owned and calls it fixed ha. that was the lg envy btw and the pantech hot shot neither are casio replacements just verizon being cheap... YEAH VERIZON CAN YOU HEAR US NOW YOU ARE CHEAP AND COLD AND REALLY SHAMEFUL.
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So you are mad at Verizon for you not holding out and saving money to buy an iPhone? You decided to take the cheap deal at the time and it isn't working out like you expected to do with a device Verizon didn't manufacturer or develop. You want Verizon to fit the bill for another manufacturer coming out with a substandard product? You want Verizon to give you special treatment because you are on a income? No carrier will do what you want.
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The LG Enlighten is currently free with a 2-Year contract so you can get the phone itself for $0.00 if you are currently eligible to upgrade. There of course will be the $30.00 upgrade fee and the State of Nevada requires Verizon Wireless to calculate sales tax on the full retail price of the devices (I believe) which is $329.99 for the LG Enlighten. Since I am not a Nevada resident and I am unfamiliar with your sales tax rates I am going to use a estimate of 10% sales tax towards the full retail price of the LG Enlighten making the tax approximately $33.00. There is nothing Verizon Wireless can do about that sales tax they are required to collect as mandated by your state of residence so you would need to be contacting other channels for your issue with this state policy. If you currently have a Share Everything plan, having a smartphone on your line instead of a basic phone is only going to be $10.00 more a month. All these things being true, you could upgrade to the LG Enlighten for $63.00 and only pay $10.00 more a month. You may even have the option to bill the purchase to your account if you don't have the money right now and you can always provide your payment using a credit card.
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Angels this is what you do. First I'm sorry you are disabled but we are all on fixed incomes. We all fixin to pay this or fixin to pay that. Why do you need a smartphone and a netbook?if you are worried about fixin to pay your bills, there are government programs out there that can get you a free phone with a free plan of minutes and texts FOR FREE provided you meet requirements. That's the honest to goodness route you should take. Vzw will not give a free iPhone and even the free phones have the 30 upgrade fee and nevada taxes, which both you must pay. Those are the breaks, hon. Gotta pay to play.
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...Why are you on the most expensive carrier if you're on a fixed income?
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I dont think they will miss ya with those extravagant demands. Honestly, I would take AdamE's offer and see what he can do. If not, you only have yourself to blame,.
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(deleted content per VZW ToS..please keep your post family friendly), your free minutes and your free texting. There is no such thing like a free phone and free service. Someone has to pay for this. Taxpayers. How nice!
I can not afford a plan with texting, so I took a plan with talk minutes only. But I have to pay for somebody else freebees. It’s that right?
Message was edited by: Verizon Moderator (M)
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well you said t couldnt be done it was done, after talking to people above customer service all i was stuck with i got what i wanted a free phone ...
i now have the galaxy stellar and it is wondeful with as said free no extra charges the 49.07 equiptment fee was dropped as well as the contract fee to change from basic to smart and no one mth in advance for the new data. that was over 102.00 off my bill.... when i got done all i paid was my basic gig plan for my net book and my cell plan... and that was what i expected .... my net book i will be leaving here for other services and the shared plan will be a basic data in april 2013 ......
so i did get what i wanted a free phone... it can be done...
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