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Valid text?

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Has anyone had this issue? About a week ago I received a text from Verizon. It advised me to access a web site within 10 days or my

account would be deleted. I called to make sure this was a valid text. I was advised by the Verizon Customer Service Rep that it was valid. She

informed me that if I had an "older" phone before having a smart phone then my pictures were "housed" in this account. I did not know how to access this website and I have just found out that some of my older ringtones are now gone. Did anyone else receive this same text? If so, do you still have the website address? ¡Gracias!

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Re: Valid text?

Community Manager
Community Manager

Hi rroberts1447!

Sorry for any inconvenience with your Pix Place account. I can definitely help you out. Here's a link about PIX Place, which includes frequently asked questions and links to your online photo album. http://vz.to/USaXFC Here's another link to the Ringback tones site. http://vz.to/18FaeJE Keep in mind you will have to login using your My Verizon credentials on each site.

Gracias,

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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Re: Valid text?

Community Manager
Community Manager

Hi rroberts1447!

Sorry for any inconvenience with your Pix Place account. I can definitely help you out. Here's a link about PIX Place, which includes frequently asked questions and links to your online photo album. http://vz.to/USaXFC Here's another link to the Ringback tones site. http://vz.to/18FaeJE Keep in mind you will have to login using your My Verizon credentials on each site.

Gracias,

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

View solution in original post

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