I've had this phone since June 27th & when I call to talk to someone, they say I sound muffled. I keep my fingers away from the microphone (which is in a lousy location, by the way). They can only hear me well when I take the phone away from my ear & talk directly into the microphone.
Is anyone else having this problem? My 84 year old parents don't text so I would love to be able to talk to them & have them hear me! But even my 20 something daughter says the sound is muffled.
No problem with my audio but I do have a problem with grey streaks across the screen
Hello pm44, that's pretty bizarre! Have you tried adjusting your volume while talking on the phone? There could be a problem with the microphone. If that's the case, we will replace your phone through the manufacturers' warranty.
ChaunceyM_VZWSupport
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Yes, we tried everything while talking to customer support. We have two Brightside phones -- & no one could hear me on mine & when I called using the other one, everything was clear as could be. We have returned the bad unit & had it replaced with another unit. The refurbished one, thus far, is working fine & the audio is perfect. So it was simply a defective piece.
Wendy
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