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Re: Smaller flip phones needed!

Community Manager
Community Manager

I understand your frustration as it relates to the retirement of our 3G network, bewilder. It is a continuing process as things are changing with how phones work and the technology behind them. We have announced this action well over two years ago and working to help those customers with 3G devices to transition over to a 4G/LTE device. Here's a link that goes over just one of many postings about this subject. https://www.verizonwireless.com/support/knowledge-base-218813/

 

Also, to your point of needing smaller flip phones, we do offer quality handheld 4G basic phones that are similar to the previous 3G phones that currently have limitations as the network improves with better service. Here's a link to our 4G basic phone line up that will give you better options https://www.verizonwireless.com/basic-phones/ Does this information shed some light on the situation?

EdwinW_VZW

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Re: Smaller flip phones needed!

Novice

No Edwin, that does not shed any light on the situation. Its just a link to the exact same LARGER 4G phones that people are complaining are TOO LARGE.

And as I explained, Verizon did not keep customers informed. If Verizon had told me BEFORE the 3G activation deadline last spring that they were going to decide LATER to keep 3G for an extra year, I could have bought and activated a new 3G phone like I wanted to.  When Verizon decided to extend 3G, they should have extended the 3G activation date too.

 

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Re: Smaller flip phones needed!

Novice

Is Verizon doing anything to help ensure that those of us who don't want larger phones have smaller options at the end of 3G service? 

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Re: Smaller flip phones needed!

Líder Sénior

The website shows LTE flip phones   Lte flip phones 

Or the itty bitty palm.    Palm smartphone 

someone recommended the Light phone   Light phone 

 

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Re: Smaller flip phones needed!

Community Manager
Community Manager

We offer a small selection of flip phones. Please click the link https://www.verizonwireless.com/basic-phones/

 

VeronicaM_VZW

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Re: Smaller flip phones needed!

Novice

its like talking to myself in here. I know where to find the existing flip phones, we've been through 4 pages of complaints about them and multiple links to them in this thread.

The question was is Verizon doing anything to help those of us who don't want to use any of those LARGER phones.  The answer, clearly, is NO.

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Re: Smaller flip phones needed!

Líder Sénior

@bewilder wrote:

its like talking to myself in here. I know where to find the existing flip phones, we've been through 4 pages of complaints about them and multiple links to them in this thread.

The question was is Verizon doing anything to help those of us who don't want to use any of those LARGER phones.  The answer, clearly, is NO.


The battery on LTE phones does not last long enough for a smaller phone to be an option.  The one week between charges is now one day, maybe 2 days.   Thats why the phones are bigger, to accommodate a battery large enough to last all day.  
manufacturers aren't going to make them smaller, because then everyone will complain about battery life (more than they do now). 

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