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Need to replace my broken LG Cosmos with a spare LG Cosmos I have

Miembro

Hi - here's the situation.

My daughter has a LG Cosmos 2 that stopped charging this week. We tried fixing that problem but no luck.

I just upgraded my son from a LG Cosmos to a smart phone. I still have his old LG Cosmos which works fine.

How do I switch out my daughter's broken phone for my son's old working phone?

¡Gracias!

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Re: Need to replace my broken LG Cosmos with a spare LG Cosmos I have

Sr. Member

you can try to dial *228 on the phone you want to activate and then follow the prompts. alternatively you can call Verizon at 1-800-922-0204 and they can make the change for you

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Re: Need to replace my broken LG Cosmos with a spare LG Cosmos I have

Community Manager
Community Manager

Hello PatrickZ80! Help has arrived. It's simple to change devices right online via your My Verizon Account: http://spr.ly/6581BHqMl Once you have changed the ESN or MEID hex info, (which can be found on the phone underneath the battery), then you'll dial *228 (send) option 1 for activation. Let us know if you have any other questions or concerns. ¡Gracias!


KristieQ_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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