The sound on my LG Cosmos touch has recently stopped functioning somewhat. The phone no longer rings or alerts me to text messages. I can still hear and be heard by the people I talk to on the phone, but the ringtones and alert sounds have simply stopped working. I played around with the sound settings, and the phone will make sound when I press buttons or tap icons on the screen, but nothing else. This also happened one week ago, but sound started working a few hours later, albeit very grainy. It stopped again two days ago and the sound has not come back. I've tried removing the battery and replacing it, playing with the sound settings, and ensuring that my phone is not on silent (I promise it's not). Is there a fix for this issue?
I love the Lg Cosmos Touch and I'm so sorry to hear you're having issues roboshiflo. Thanks for all the trouble-shooting you have performed. Is the phone damaged physically or by water? I don't show any reports of this occuring with this phone. I have listed the steps below for sound, just to check and ensure we didn't miss anything:
• From the main screen, touch Menú.
I went through the sound options again and still was unable to get sound. I performed a master reset and still got no sound. My phone has not suffered any physical or water damage. Does this phone use two speakers, one for regular calls and button sounds and one for ringtones and speakerphone? (I hadn't tried it out when I posted last time, but my speakerphone is also not working.) If it does use two speakers, perhaps one has broken?
Thanks for all the troubleshooting you've done. It does sound like there is a issue with the device itself. Please accept my request & follow me back and send us a private message. I will review the replacement options.
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