I bought a new phone and used it for a couple of days and it had a couple things wrong with it so I sent it back. I reset that phone before I returned it and then I reactivated my old Cosmos 2 phone. No problems with reactivating the phone...so I thought. I did this first thing one morning and I thought it was weird that I wasn't receiving any texts from anyone. Towards the end of the afternoon I tried to make a call and nothing happened, the phone told me the call failed and to try again. So I went online to make sure that I reactivated the correct phone and I did. I took out the batter a couple times to see if it would jog something...nothing again. So I went all in and reset the phone...again nothing changed it still didn't send/receive texts or calls. Final straw I tried deactivating and then reactivating the phone...again fail.
Has anyone else ever had this problem? Is there a solution that anyone might know of that could help? Kind of out on an island without the use of the phone and I am not sure if the local Verizon corporate store will be able to help or not...or is that my best bet? Any help or direction would be appreciated.