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Kyocera DuraXV LTE set as MESSAGE TONE

Miembro

Hola,

I would like to customize my TEXT MESSAGE TONES on my Dura XV LTE. The process that allows setting RINGTONES does not seem to apply to MESSAGE TONES. This is silly. A sound is a sound. How do I create MESSAGE TONES?

Thanks in advance.

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Re: Kyocera DuraXV LTE set as MESSAGE TONE

Community Manager
Community Manager

We certainly want to see you enjoy the tones that you want if possible. To confirm, are you having difficulty setting a tone in the general Settings or recording a tone and then setting it for your messages? YaleK_VZW

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Re: Kyocera DuraXV LTE set as MESSAGE TONE

Miembro

Thanks for replying.

I'm having trouble recording a tone and setting it for messages. More specifically, I have prerecorded tones I was able to set as RINGTONES but cannot set them as MESSAGE TONES.

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Re: Kyocera DuraXV LTE set as MESSAGE TONE

Community Manager
Community Manager

You are welcome, KJP_SLC. We are always here for you. Let's look into this further. What happens when you tap select 'Alert Sounds' using the steps on this link? https://www.verizonwireless.com/support/knowledge-base-142065/ Do you see the tones you recorded?

 

GersonG_VZW

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Re: Kyocera DuraXV LTE set as MESSAGE TONE

Miembro

Thanks for replying,

That instruction page is for the DuraXV, not the DuraXV LTE. The menus are not the same.

https://www.verizonwireless.com/support/knowledge-base-214483/

Here is the menu for my phone.

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Re: Kyocera DuraXV LTE set as MESSAGE TONE

Community Manager
Community Manager

KJP_SLC, when we review your previous link and the link on this page: https://www.verizonwireless.com/support/knowledge-base-214483/  it says that its for the right phone. Were you able to find the information that you were looking for? 

 

TakendraW_VZW

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Re: Kyocera DuraXV LTE set as MESSAGE TONE

Miembro

No.

When choosing "Notification sound" it only shows me Pre-Installed message tones. 

How do I set CUSTOM message tones?

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Re: Kyocera DuraXV LTE set as MESSAGE TONE

Community Manager
Community Manager

Hello, KJP_SLC. Custom tones are a great way to personalize your device, and we can certainly review your options.To clarify, are you asking about Ringtones, or Notification Tones? CourtneyM_VZW

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Re: Kyocera DuraXV LTE set as MESSAGE TONE

Miembro

Custom notification tones.

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Re: Kyocera DuraXV LTE set as MESSAGE TONE

Community Manager
Community Manager

Thanks for keeping us posted. To set Message Tones follow the steps on this link: https://www.verizonwireless.com/support/knowledge-base-214483/. Let us know if this helped.

 

GilbertoL_VZW

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