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Convoy 3 text message problem

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One message string opens with Verizon Logo when I try and open it.  What could cause that?

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Re: Convoy 3 text message problem

Community Manager
Community Manager
cimcous, that's a great question? This is an odd situation and it will require a deeper dive into what has happened. Does the device have any physical or liquid damage? Have you tried deleting the text thread and starting a fresh text message?

VanetrisC_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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