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Calls directly to voicemail from Samsung Smooth

Miembro

I use my cell very little.  Mostly with my wife.  Lately she has complained that her calls are going directly to voicemail.  I have searched manuals with no luck finding an answer.  How can this be turned off?

thanks,

Dave

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Re: Calls directly to voicemail from Samsung Smooth

Líder Sénior

I'm assuming you've ensured that your ringer volume is up and mute is not on?

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Re: Calls directly to voicemail from Samsung Smooth

Sr. Member

I had that happen a few times. It was because I was in an area with no signal. Maybe that is what's happening to her. Mary

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Re: Calls directly to voicemail from Samsung Smooth

Community Manager
Community Manager

I just wanted to check in with you, dareed51.
Have you made sure your phone is powered on and the volume is turned on. Also, make sure the battery is charged. After that, please dial *228 option 2 to link your phone to the closest cell towers. When that completes the phone will either reboot itself or you may need to power the phone off for a few seconds.
Once that has been done, have your wife test it by calling you again. What happens?

Tamara H.
Follow us on Twitter @VZWSupport

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