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Added 30$ to account yesterday, now it says I have none?

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So I usually buy the 35$ refill card, but since they were out of them at walmart and target, I bought a 30$ one. Later my 30 days ran out on the other one so I put in the PIN code for the new one, it went through but i'm already out of data? ¿Qué sucedió?

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Re: Added 30$ to account yesterday, now it says I have none?

Community Manager
Community Manager

Sounds like this is in regards to prepaid service. For help with prepaid you should call them directly at 888-294-6804.

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!


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