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Why cant i receive iphone txt message s since installing updates.
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That definitely does sound strange. Let's get this figured out. May we ask what model device you are using?
KleoL_VZW
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Hi...I actually have a ticket into VZW with the same issue.
I had been successfully using Messages+ on my iPhone 5S and able to send/receive texts with all of my iPhone contacts (using Messages+). I finally upgraded from 9.x.x to 9.3.5, and realized last Friday that I was no longer receiving texts from iPhone users.
When speaking to the very nice VZW developer / support person this morning, she indicated that I never should have been receiving texts from iPhone users while using Messages+, as the two platforms were different. I shared that all was working fine until last Friday.
Obviously, something has changed. I do more texting from my PC than my phone, and will be very disappointed if I can no longer use Messages+ to do so.
Any help would be appreciated! 🙂
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Let's see if we can find out what is causing these issues. Have you performed any troubleshooting steps prior to this post? I want to make sure that we avoid having you performing any steps that you might have had performed before.
HarleyE_VZW
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You just need to turn your imessage off, restart phone, turn imessage back on. This should work.
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Hi dmonetc...thanks for the response.
I'm getting iMessages to my phone, but not via Verizon Messages+. Specifically, I am not receiving iMessages to my PC or mobile version of Verizon Messages+.
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Hi HarleyE_VZW...thanks for the reply!
I have deleted and reinstalled the app on my phones several times. The good folks at Verizon still say that Messages+ was never compatible with iMessages. However, I sent the Verizon tech several screen shots of texts sent and received by iPhone users via the PC / Web version of Verizon Messages+. Verizon has given up on me, stating that although they concede that it used to work for me, it should not have. 🙂