Yahoo email password recovery
COMCOM17
Newbie

I am having trouble remembering my Yahoo email password, and also trouble with the recovery questions. Is there a way to recover the password from autosave in my mobile phone? I am currently logged in there. Thanks.

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Re: Yahoo email password recovery
vzw_customer_support
Customer Service Rep

COMCOM17, I can understand checking for every possible way to access your email account. To see if it is possible to get the password information from your device, we'd need to know what kind of phone you're using? Also, have you tried using Yahoo's password recovery options?

 

JohnTr_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Yahoo email password recovery
COMCOM17
Newbie

Thanks for your response, @JohnTr_VZW. I have an Iphone 6. I have tried using Yahoo's recovery options and am stuck if I can't remember the password and/or the recovery questions. Any help would be appreciated.

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Re: Yahoo email password recovery
vzw_customer_support
Customer Service Rep

COMCOM17, we do want you to be able to reset your Yahoo account. We wish that there was a way to get information from your phone itself on what the current password is, however that information is protected and not available to view.

 

We are sad to say, but the only options is to follow Yahoo's steps to reset or change your password with them https://yhoo.it/2CZclfl

 

StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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