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What's the timeline for trade in submissions?

KYLCHE72
Miembro

Trying to see how long people have been waiting until they hear back about their trade in submissions?   I took advantage of the trade in promo for the iphone 7 and sent back my iphone 6.  My tracking number shows that they've had my device for 2 weeks now (delivered 9/26) and every time I check my status online there's no change from when they shipped me my box.

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Re: What's the timeline for trade in submissions?

Weth
Líder Sénior

Mine took 20 days -- Sep 17 to Oct 7 to get final notification. 

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Re: What's the timeline for trade in submissions?

vzw_customer_support
Asistencia al cliente

KYLCHE72, we want to make sure that you receive your confirmation on the trade-in submission. I know that you've already checked the status online, but due to the popularity of this promotion, it can take some time for this to be updated. You'll be notified via email once it has been approved. Gracias por tu paciencia.


MarkP_VZW
Follow us on Twitter @VZWSupport
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Re: What's the timeline for trade in submissions?

pimpko911
Miembro

I'm at 21 days so far and still no word on my iPhone 6. They received it October 24th and still no word as of November 14th.

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