Volume too low
LENA-LENA
Newbie

How can I make volume louder when receding phone calls?  I barely hear the caller.  I have apple 6 plus phone

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Re: Volume too low
vzw_customer_support
Customer Service Rep

Lena-Lena, I appreciate you bringing this to our attention and we certainly want to help you with the volume issue you are experiencing. When did this issue start? Has the volume always been low on your device?



GersonG_VZW
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Re: Volume too low
Ann154
Community Leader
Community Leader

Have you tried to adjust the volume during the call?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Volume too low
LENA-LENA
Newbie

Volume has always been low. A week ago, volume very low. I have turned volume up all the way. Also, I can hear caller on speaker phone. IPhone is Apple 6+.

Sent from my iPad

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Re: Volume too low
vzw_customer_support
Customer Service Rep

Let's get this working for you. Please try our troubleshooting guide to work on this. http://vz.to/1nEHgql


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