Verizon NFL Mobile app won't connect

[Danielle62384]

Verizon NFL mobile app will not connect: Error message: Sorry. There was a connection error. Please retry again later. I have been getting this error for 2 days, i have reinstalled twice and also turned my phone off and reset as well. It won't even work if I am connected to wifi.

[vzw_customer_support]

Danielle62384,

Let's make sure you get access to your NFL mobile application. I'm sure you're eager to start watching. First, uninstall the application again, then re-download it. Then, make sure your wi-fi is completely off. Once yoi have done this, launch the app again; the app needs our network connection the first time it's launched.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

[bdblair1]

I have the same issue with my blackberry Z10 . I uninstalled reinstalled and still no go. Not connected to wifi and wifi is off

[vzw_customer_support]

This is strange bdblair1! Please try disabling cellular data for one minute, then enable and and test. http://vz.to/1sowPEm

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

[bdblair1]

Still no joy. I don't know if I am unable to see any content as I have never seen a message saying such. The message just comes up every time I launch the app

[tbo27]

Try adding NFL mobile feature to your account online and reset your network settings on phone make sure you know your WiFi of before that

[1magine]

Same issue on latest NFL Mobile on Z10. Ridiculous!!!

[wsalopek]

Same here. 

I have Samsung Note II...I try to start the app and it says: "you might not be connected to the network".  Please establish a network connection and try again."

Of course I AM connected to "the network".  (By the way, why does it say THE network, as opposed to A network?  Does it matter?

I have rebooted, reinstalled, and tried every combination of wifi on/off, mobile data on/off.

Please Verizon, do NOT advertise NFL Mobile is a user can't get it to work.

[mdejb35]

Has there been any resolution to this issue? I've tried the suggestions and methods above, and I am still getting the same error. I'm at the point of wondering how many people have this issue, and why they stay with Verizon.

[yechmech]

I had the same problem. Tried a lot of things. I have the answer that will return you to football heaven:

I had the location services optimized for best battery usage. Disable that option. Enjoy football bliss!