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Order still processing? Final credit approval?

Miembro

So, I got a order confirmation or a 'your order is complete' email. I ordered my Iphone 8 plus two days ago- chose two day shipping.. and it's still processing? I'm afraid I won't get my phone on time based upon other forum-posts. I'd copy and paste what it says but the site said:

Alcanzaste la cantidad máxima de intentos para conocer el estado del pedido.

lol! got to be kidding me!

Anyways, can someone let me know what's going on? I am supposed to get my product on Miércoles.

order still proccessing.. check back later.. final credit approval? don't get it.

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Re: Order still processing? Final credit approval?

Miembro

Sounds like your credit is still being verified. I would call to check to see if you do not have to send in documents or check email.

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Re: Order still processing? Final credit approval?

Community Manager
Community Manager

uhwtfky, we understand your concern about your order. Did you agree to the Terms & Conditions for the device?

LauraL_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Order still processing? Final credit approval?

Miembro

How do I agree to Terms and Conditions even after I had ordered my item?

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Re: Order still processing? Final credit approval?

Empleado de Verizon

I certainly understand the importance of getting your device shipped as quickly as possible, uhktfky. If you ordered your phone online, you would have accepted terms and conditions during the order process. Let's take a closer look into your order. Please reply to the private message I sent you.

JosephE_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Order still processing? Final credit approval?

Miembro

Having the same issue now! No one knows why it's processing. Everyone told me it would be here by 8pm today and nothing. Now someone is telling me the order is not complete. I have the "order is complete" email and an email from customer service today saying it's arriving today. It didn't.

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Re: Order still processing? Final credit approval?

Miembro

can you help me with my order

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