Ineligable to a activate a device on existing line?
JUMPNHORSE
Newbie

I have a broken phone and a working phone sitting here.

Working phone has been active on my line before and Ive had it repaired.

Every time I try activate my old phone in my verizon it says that the line is ineligble.???

what is the problem here?

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Re: Ineligable to a activate a device on existing line?
vzw_customer_support
Customer Service Rep

JUMPNHORSE,

I am sorry to learn that you are having trouble with the activation of the phone. Are you trying to activate the phone online? What is the make and model phone that you are trying to activate? What was repaired on the phone?

TionnaB_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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