An Accepted Solution is available for this post. Jump to solution.
Data use during calls iPhone5s
Justp0579
Newbie
‎06-06-2015 09:00 AM

Are they ever going to upgrade software to where I can use data while on a call like ATT does?????

Labels (1)
Labels
0 Likes
1 Solution

Correct answers
An Accepted Solution is available for this post. Jump to solution.
Re: Data use during calls iPhone5s
vzw_customer_support
Customer Service Rep
‎06-06-2015 11:00 AM

We understand in this day and time wanting to be be able to talk ans surf at the same time. This is a feature that is available with our Android devices when you are on a 4G device and in a 4G area. 

Due to the hardware of the iPhone 5s, it will only be able to complete simultaneous voice and data when connected to Wifi.

We don't have any details as to when/if this will change.

Our newer iPhone (iPhone 6 and iPhone 6 Plus) do allow this feature with Advanced Calling 1.0 enabled in a 4G area.


TamaraH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
7 Replies
An Accepted Solution is available for this post. Jump to solution.
Re: Data use during calls iPhone5s
MiiHere
Champion - Level 3
‎06-06-2015 09:02 AM

What are you trying to do during a call that uses data?

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Data use during calls iPhone5s
Justp0579
Newbie
‎06-06-2015 09:14 AM

Anything.. Check email, google maps  I used it all the time with ATT.

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Data use during calls iPhone5s
Justp0579
Newbie
‎06-06-2015 09:14 AM

Talk n surf.

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Data use during calls iPhone5s
MiiHere
Champion - Level 3
‎06-06-2015 09:20 AM

You may want to be contacting Apple about that upgrade. I haven't done it in awhile, but with my S5 I know I can check my e-mail and send text, the only trouble I have is during a call I can't send or receive MMS.

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Data use during calls iPhone5s
vzw_customer_support
Customer Service Rep
‎06-06-2015 11:00 AM

We understand in this day and time wanting to be be able to talk ans surf at the same time. This is a feature that is available with our Android devices when you are on a 4G device and in a 4G area. 

Due to the hardware of the iPhone 5s, it will only be able to complete simultaneous voice and data when connected to Wifi.

We don't have any details as to when/if this will change.

Our newer iPhone (iPhone 6 and iPhone 6 Plus) do allow this feature with Advanced Calling 1.0 enabled in a 4G area.


TamaraH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Data use during calls iPhone5s
Justp0579
Newbie
‎06-06-2015 11:27 AM

But that's not true because at ATT the iPhone 5s can do it.

Justin Platukas

ESEI

Sent from my iPhone

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Data use during calls iPhone5s
EpEagle12
Enthusiast - Level 3
‎06-06-2015 11:45 AM

It is true that AT&T has that capability. Verizon's iPhone 5 does not since it doesn't have Voice Over LTE. AT&T is GSM while Verizon is CDMA. The voice network is different than the data network and that's why it's not possible. The good thing is since VoLTE came out, phones like the Galaxy S5 and iPhone 6 are compatible with this capability.