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My son has been running my data up, over 9gb this month. I signed up for the family thing and set him a limit. Since he's already over the limit, it has him blocked. Now he says he can't text or make calls without it. Is this true??? he said when he got home with the wifi, he could Text and call.
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If he is using iMessage to text friends/family with an iPhone, it does use data. He must me sending a LOT of text messages though because an iMessage is a very small amount.
For phone calls, the only thing I could think of that would use data like that would be Facetime calling or a 3rd party app to call, which also would use data. So he could turn off iMessage to be able to text away from home but wont get the texts as iMessages.
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If he is using iMessage to text friends/family with an iPhone, it does use data. He must me sending a LOT of text messages though because an iMessage is a very small amount.
For phone calls, the only thing I could think of that would use data like that would be Facetime calling or a 3rd party app to call, which also would use data. So he could turn off iMessage to be able to text away from home but wont get the texts as iMessages.
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Means he was using iMessages and face time which counts towards data and not voice and text packages
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He does text a lot, he's 14, but I'm not sure if that's what is using the data. It just kept getting worst every month, this month he pushed me too far. He just text me though, regular text and said it wouldn't go through. Do you think this family thing blocked him during school hours? ?
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Yes probably should. If he is using an iPhone with iMessages and FaceTime that uses data. If you put a block on calls and text then that means he was using that to get around those blocks.
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KristieQ_VZW
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I got it figured out. The app blocks their phone during school and night hours which is the craziest thing I have ever heard of. I had to change it to Monday from 2:00 a.m. to 2:04a.m. my son will have access to his phone. You never know what will happen at home or at school. You should NEVER block their phone! !!
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That is what trusted contacts are for - numbers that can always call him or he can call. Set those up in Family Base. 911 is always unblocked also. Blocking at night and during school is not a very crazy thing at all, except for the numbers that are essential. He needs to learn to manage his data. 9 GB is a lot for calling, messaging and social media.
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Family base feature may cause struggles for calls in extended areas but sounds like you got it