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Can't send MMS to son's iPhone

Cavemanhands
Miembro

We are all on the same family plan and can send SMS fine. When we try to send an MMS to our son's iPhone, he will not receive it or any notification of it. Sometimes we get a "failed" on the message. I have the S5, my wife has the Droid Maxx. There are no other issues with the service.

I thought maybe I had restricted his phone at one time due to service limit but if that is true, I cannot find where I changed it.

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Respuestas correctas

Re: Can't send MMS to son's iPhone

Cavemanhands
Miembro

I think I found it in the settings on verizon. It was checked to block images.

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Re: Can't send MMS to son's iPhone

kaebfly
Leader

Have you checked his settings to make sure MMS is turned on?

Re: Can't send MMS to son's iPhone

Weth
Líder Sénior

HE must also have cellular data turned on for MMS to work.  It doesn't work over wifi

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Re: Can't send MMS to son's iPhone

Cavemanhands
Miembro

settings are correct. He receives messages (MMS) from other iPhones, just not from our Android phones.

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Re: Can't send MMS to son's iPhone

Cavemanhands
Miembro

Is there no one that can help us with this? I need to send screenshots and other images to his iphone.

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Re: Can't send MMS to son's iPhone

Weth
Líder Sénior

From other iPhones he gets iMessages, which are different than MMS.  Did you check settings?  Just because he receives pictures from iPhones does not mean MMS settings are correct.  You dismissed our help, so everyne stopped answering you.

Confirm, don't guess

settings/messages

sms turned on

mms turned on

nothing is in blocked area

filter unknown turned off

settings/cellular

cellular data on

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Re: Can't send MMS to son's iPhone

Cavemanhands
Miembro

I did not intentionally dismiss, I apologize for coming off that way. I am looking at his phone.

Settings:

MMS is on

SMS is on (Send as SMS?)

nothing is in blocked area

filter unknown is off

cellular data is on

The phone settings appear to be as you said they should be.

I looked and verified just now.

Is there anywhere on the website that would restrict data usage maybe?

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Re: Can't send MMS to son's iPhone

Cavemanhands
Miembro

I think I found it in the settings on verizon. It was checked to block images.

View solution in original post

Re: Can't send MMS to son's iPhone

kaebfly
Leader

Was going to suggest checking My Verizon settings if everything else was truly ok. Glad you figured it out

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