Blue lines and no support
gmalaby
Newbie

My iPhone 4 has blue lines on the screen and won't work. I bought it refurbished from the Verizon site less than a month ago. The website supports sends me to a store and the store sends me to the website. Any ideas how to get help with this?

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Re: Blue lines and no support
vzw_customer_support
Customer Service Rep
gmalaby,

We never like to hear our customer having device issues. Let's work together to get this fixed. When did this start for you? Has a recent update been done on your phone? Has the phone been dropped at all? Please advise of what you have completed so far to further trouble shoot your issue.


JasperM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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