Re: BOGUS 5$ MONTHY PROMO IPHONE 12 MINI
Bigfoot6681
Enthusiast - Level 2

Cool. But how crazy is it that they advertise these deals that A, the deals don’t work on the internet and B, their employees don’t know about the deal!!!!!  

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Re: BOGUS 5$ MONTHY PROMO IPHONE 12 MINI
9wood
Specialist - Level 2

Deal seems to be what they want it to be and various answers to same promotion

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Re: BOGUS 5$ MONTHY PROMO IPHONE 12 MINI
vzw_customer_support
Customer Service Rep

Bigfoot6681, I've reviewed your case, and am sending a Private Note. 

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Re: BOGUS 5$ MONTHY PROMO IPHONE 12 MINI
vzw_customer_support
Customer Service Rep

We always want prompt answers, so I am sorry to hear about your recent experience with the discount. Although I am really glad that you got the deal that you needed, please feel free to provide feedback of your recent experience so we can better improve our products and customer service in the future. I sent you a Private Note.

Akane_VZW

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Re: BOGUS 5$ MONTHY PROMO IPHONE 12 MINI
MattNico
Enthusiast - Level 1

I received this same promo and was able to find an agent online to honor it.  It was supposed to be a xmas gift however, the Iphone 8 I was using just stopped working and wouldn't accept a charge.  This happened immediately after I picked up my new phone.  Please help as I would like the old phone to work or at the very least use it as a back-up

 

Re: BOGUS 5$ MONTHY PROMO IPHONE 12 MINI
jaydups
Newbie

It's not bogus...it's a scam perpetrated by Verizon.  I did the deal exactly as the small print said, and it's April and I still don't have my $579 credit.  They tell you to wait 2 billing cycles for it to arrive in hopes you just forget about it.

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Re: BOGUS 5$ MONTHY PROMO IPHONE 12 MINI
Bigfoot6681
Enthusiast - Level 2

You need to email the executive offices. Google it. You’ll get the royal treatment. 

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