Re: BEWARE BOGO $700 Off Promo or Other Promo Offers
ScottPreston
Enthusiast - Level 3

I reached out to Verizon several times prior with little luck and partial credit, but in the end they reached out to me and honored the promotion.  I'm only guessing, but I believe my post on here caught the attention of someone that was able to assist.  I received a phone call from customer care one day who were genuinely concerned with the issue and wanted to make everything right.  In the end I was impressed with them.  It restored my faith in Verizon.  If you're in the right try contacting customer care and if you have to, go ahead and make some waves on here.  Sometimes it works...

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Re: BEWARE BOGO $700 Off Promo or Other Promo Offers
Haircology
Enthusiast - Level 1

Lucky you. I just don’t have any proof and got messed up with the same phone.

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Re: BEWARE BOGO $700 Off Promo or Other Promo Offers
KH-OrnEsh
Moderator Emeritus
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
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Re: BEWARE BOGO $700 Off Promo or Other Promo Offers
vzw_customer_support
Customer Service Rep

Haircology, we understand the importance of ensuring you get all promotions offered to you at the time you purchased your device. Are you experiencing difficulties with a promo you were unable to claim? 

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