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Apple Music sign up issue with Play More plan????

Miembro

Has anyone else had an issue with adding apple music with their play more plan?  I signed up for Apple Music using my Verizon credentials and just received a notice that my 6 month free trial period was approaching and i was going to start being charged????

I was told that Apple Music was included FREE in my plan... what happened?

Is there something else I needed to do or sign up?

Did anyone else figure out how to fix? I have a iPhone 11 Max Pro if that makes any difference.

Completely frustrated with this... been with VZW for 20+ years.... seriously considering options lately.

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Re: Apple Music sign up issue with Play More plan????

Sr. Member

It's Apple music, not Verizon music. Your frustration is at the fruit company more so the red check.

Sounds like you had a basic unlimited before which did have the trial.

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Re: Apple Music sign up issue with Play More plan????

Asistencia al cliente

Hello NavVZWuser,

 

Apple Music is even more awesome when it's free. I can definitely clear this up for you, we definitely don't want to lose you. Upon review of a comparison of the unlimited plans, the Play More plan does include a free 6 months of Apple Music. However, Apple Music is not included for free within the Play More Unlimited plan. Here's a comparison of the plans, and the details: http://spr.ly/6608GTnJO The Do More Unlimited plan is the same cost as the Play More Unlimited, but that one does include Apple Music free. here's a link on how to change your plan: http://spr.ly/6601GTnJR I hope this information is helpful.  

 

ChristinaB_VZW

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