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visual voicemail hangs on setup


Just received Droid Turbo 2 yesterday and after a few setup steps for visual voicemail it hung at "Setting up visual voicemail.  Please wait"  It just sits there indefinitely now every time I open it.  Worse, I can't find a support phone number anywhere on this site.  Can someone help me?

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Re: visual voicemail hangs on setup

Community Manager
Community Manager

Congrats on the new phone, FAYZERO. This phone is amazing. I cannot wait until I am eligible. We encourage you to power the device off fully and then restart the device. This will clear up where the Voice Mail is having issues.
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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