video issues
JaniceCar
Newbie

When I try and open a video from Facebook on my elipsis 8 tablet all i get is rainbow colored lines. sometimes the sound works just no picture. Is there something i can do to fix this problem?

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Re: video issues
vzw_customer_support
Customer Service Rep

Its important to have full use of your awesome Tablet JaniceCar. Is there any damage to the device? Do you have a case on the device? If so, remove the case and test.  How long have you had the issue?



KinquanaH_VZW
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