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samsung galaxy s5 android lollipop update
snehal
Newbie
‎02-17-2015 10:43 AM

Hi All,

After updating my phone to android lollipop,  the 4g lte symbol next to the carrier signal symbol is showing crossed.

Can anyone tell me what does this symbol indicate and how i can get rid of this symbol.

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Re: samsung galaxy s5 android lollipop update
tikibar1
Community Leader
Community Leader
‎02-17-2015 10:53 AM

You have mobile data turned off; when you turn it on, the 4G  symbol will be uncrossed and visible.

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Re: samsung galaxy s5 android lollipop update
snehal
Newbie
‎02-17-2015 11:01 AM

Thanks.since this never happened in previous android  version i thought the update messed something up.

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Re: samsung galaxy s5 android lollipop update
vzw_customer_support
Customer Service Rep
‎02-18-2015 11:09 AM

Hey there snehal, I know how important it is to ensure your device is working properly. Lets get to the bottom of your equipment concerns. Is this cross symbol displayed at the top all the time? Are you able to use data and voice services on your phone?

Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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