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ok google" not working Samsung Galaxy 6 Edge

dvarvel
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Is anyone else having this issue?

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Re: ok google" not working Samsung Galaxy 6 Edge

Community Manager
Community Manager
Help is right here, front and center dvarvel. May I ask exactly what;s not working on your 6S Edge? Are you not able to use Google on the web browser? Are you able to use other data services on your device? If the issue is with all of your data then please provide your zip code so that we can check the area.

Can I assume that there isn't any liquid/physical damage on your device? If not then try a sim card pull, reboot, re-insert, and retest. Once you have done so, please keep us posted with the results.

ArnettH_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: ok google" not working Samsung Galaxy 6 Edge

jaseman
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Look here:

Android Forums at AndroidCentral.com

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