ng6 update and random reboots
Blubb
Enthusiast - Level 2

I have gone through 3 weeks of hell!!!! Random reboots since the forced update. I was averaging 20 per day. I have spent 3 weeks on this forum and have finally found something that has eliminated the hell. Re-enable any apps that you have disabled ( including Knox). I have not had any reboots for 5 days. THANKS SAMSUNG AND VERIZON FOR PUTTING ME THROUGH HELL AND NOT OFFERING ANY SOLUTIONS!!!!!

Labels (1)
0 Likes
Re: ng6 update and random reboots
vzw_customer_support
Customer Service Rep

This is NOT the wireless experience that we want you to have Blubb! While I'm glad that you were able to get your device working properly, keep in mind that we are here to help as well. What questions do you have about your device since the software update? As you share the details then we can assist.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

0 Likes