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Re: my phone wont turn on?

albert637
Miembro

extended coverage? like.... for calls and text messages or like on the warranty?

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Re: my phone wont turn on?

rtiffin
Novice

warranty..

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Re: my phone wont turn on?

albert637
Miembro

yes i did but it didnt work i even did factory erase on my phone and nothing

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Re: my phone wont turn on?

albert637
Miembro

i think i still do but im not sure

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Re: my phone wont turn on?

rtiffin
Novice

when did you do the soft reset ? and did you get any type of  signal from the phone

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Re: my phone wont turn on?

rtiffin
Novice

you will be able to look at your acct on line the above link under MY VERIZON.. but for right now did you plug the phone is since we began this conversation??and if so,, are you able to get any sign of life from the phone

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Re: my phone wont turn on?

albert637
Miembro

i did a soft reset in the morning and no theres no signal because i cant get my phone to turn on it was working fine until at 10:00 am it just turn off and didnt want to turn on

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Re: my phone wont turn on?

rtiffin
Novice

ok just wanted to see if you did it 2wk ago when this started.. final question... IS the sim card still in the device?

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Re: my phone wont turn on?

albert637
Miembro

you know how it turns on is says droid and its building the red dot in the middle and it glows like the plasma ball thats how far i could get it right now and when i try to put it on recovery it shows me the android with a red caution symbol

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Re: my phone wont turn on?

albert637
Miembro

yes my sim card is still on the device and 2 weeks ago it started to shut down by itself and reseted by itself i could barely use it

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