motorola droid mini unexplained automatic reset
smcriss
Newbie

My Droid mini automatically reset itself to the factory settings, without giving me any warning, or allowing me to intervene.  It wiped out all data, apps, etc.  Is there a way to prevent this from happening?

Labels (1)
0 Likes
Re: motorola droid mini unexplained automatic reset
vzw_customer_support
Customer Service Rep

This seems to be very strange behavior from that reliable phone . How often does this happen? Before this happened were there any changes to the phone? Any new software, app or app updates?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes