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lg v30 reset instructions do not work

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Factory Data Reset (Powered Off) - LG V30 | Verizon Wireless

These instructions simply do not work.  "Mantén oprimido el Volume Down button then press and hold the botón de encendido. When the System recovery screen is displayed, release both buttons."  When both buttons are released, the system recovery screen vanishes and the device proceeds with a normal boot.  Why can't Verizon provide instructions that work?????  EVER???

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Re: lg v30 reset instructions do not work

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They did provide the correct Instructions for resets- Factory Data Reset (Powered On) - LG V30 | Verizon Wireless

You listed the reset steps for unresponsive devices that wont boot up

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Re: lg v30 reset instructions do not work

Community Manager
Community Manager

It's important your device is working at all times, effzzz. Let's take a closer look into what's going on. What has you completing a factory reset on the phone? Has there been any damage to the phone? Have you attempted the factory reset with the device powered on?

 

Danielle_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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