i have a galaxy s4 with black screen
snackpack2119
Newbie

for starters my for quit charging so verizon took phone and sent my a replacement and screen went black now 2 months later the screen on this 2nd replacement phone is black. help please

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Re: i have a galaxy s4 with black screen
vzw_customer_support
Customer Service Rep

Snackpack2119,



Help is here. I regret to learn of your Galaxy's screen troubles. Have you tried to remove the battery for 15 seconds? Do you see any of the startup screens like the Verizon screen? Does you phone have any phyiscal or liquid damage?


AdrienneP_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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