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does verizon keep records of customer service calls?
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I talked to a rep who said He would send me a new phone because my phone was less than 2 wks old.Android o.s. problems. there were 2 days left on warranty.I didnt get phone now they say no record of me talking to anyone and warranty expired yesterday is there anything I can do?
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Re: does verizon keep records of customer service calls?
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Hello Timv,
I would like to assist you. I would love to investigate your account and see what I can do to help. What type of opportunities were you having with your Android when you called in? Are you still experiencing the same thing? Please send me a DM with your name, mobile number and the responses to the questions above so I may further assist. Thank you.
TominqueBo
VZW Support
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