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I went from a non-smart phone to a pay as you go Android. Moto E. Same phone number. Can I get to the contacts on my previous phone somewhere within Verizon? Thank you.
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You can try going into a store and they may be able to transfer the contacts for you
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Hi Ginger1029,
Congrats on your new MotoE. We know having access to your old device information is vital. Did you ever back up your non-smart phone device to Backup Assistant? Please click the link here for instruction on how to log in and see if your contact are in our Backup Assistant feature http://www.verizonwireless.com/support/backup-assistant/ .
Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
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