contacts from a replaced phone
ginger1029
Newbie

I went from a non-smart phone to a pay as you go Android.  Moto E. Same phone number.  Can I get to the contacts on my previous phone somewhere within Verizon?  Thank you.

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Re: contacts from a replaced phone
Lenictavus
Enthusiast - Level 3

You can try going into a store and they may be able to transfer the contacts for you

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Re: contacts from a replaced phone
vzw_customer_support
Customer Service Rep

Hi Ginger1029,


Congrats on your new MotoE. We know having access to your old device information is vital. Did you ever back up your non-smart phone device to Backup Assistant? Please click the link here for instruction on how to log in and see if your contact are in our Backup Assistant feature http://www.verizonwireless.com/support/backup-assistant/ .


Thanks,
PamelaF_VZW
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