calls not going through
MARLEE74
Newbie

Starting today, when I dial a number, the call starts then immediately drops. When incoming calls come in, I cannot answer, they are immediately dropped.  All other services -- text, email, apps -- seem normal.

Labels (1)
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Re: calls not going through
bearone21
Legend

weak network signal, maybe tower maintenance if you're in a remote area!!

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Re: calls not going through
vzw_customer_support
Customer Service Rep

We certainly want to keep you connected as I know the importance of having a reliable connection. Where are you located? Are other users that you know of having a similar experience?

Yale_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: calls not going through
quasilyon
Newbie

You didn’t answer the question 

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Re: calls not going through
vzw_customer_support
Customer Service Rep

When a service issue is presented to us, we gather details to isolate what is causing the issue, and resolve it. Does this help clarify?

GinaU_VZW

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