Will not start up
Kurtsgirl
Newbie

I have a LG Optimus Zone2... When I power the phone on the red Verizon start up screen repeats on a loop..

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Re: Will not start up
vzw_customer_support
Customer Service Rep

Kurtsgirl,


Uh oh! I know that would definitely concern me just the same. We can try placing the device in Safe Mode to see if it will power on, but if not we may want to reset the device. Take a look here to see how to place the device in Safe Mode http://www.verizonwireless.com/support/knowledge-base-80595/ and here to reset http://www.verizonwireless.com/support/knowledge-base-104114/. Keep us posted.


AdamG_VZW
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