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WiFi at home

Miembro

I am new to Verizon wireless and have a Samsung Galaxy 4S. I get notifications that WiFi networks are available. When the list pops up, I see the network that is on my wireless router. I tap that one on my galaxy screen. I get a notifications that it is Saved and Secure. I tap "Connect" and get a "scanning" message. Yet, no icon appears at the top of the screen indicating that I am connected to my router.

When I am at my daughter's house, and her WiFi is one of the options, I tap on it, and get a connection message and an icon letting me know that I'm using her router.

How do I know that I am connected at home? If I'm not connected to my router, is this going to up my data usage? How do I fix this?

¡Gracias!

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Re: WiFi at home

Líder Sénior

snaginc wrote:

... When I am at my daughter's house, and her WiFi is one of the options, I tap on it, and get a connection message and an icon letting me know that I'm using her router.

How do I know that I am connected at home? If I'm not connected to my router, is this going to up my data usage? How do I fix this?

¡Gracias!

You *should* get the same connection message/symbol  at home as  you do at your daughter's - a wifi connection indicator is the same, regardless of what wifi system you are connecting to.

Your phone should show:

signal icons.jpg

The blue indicates an active connection; white is "available" but not active.  The blue icon on the left is my home wifi, active.  I also have a 4G signal available, but not currently being used.  If the wifi is off or white, and the 4G is blue, then I am using my cellular data, and it will be taken from my 2GB allowance.

You can try rebooting your home router to see if your phone will reconnect after the reboot.  You can also try removing the connection and letting the phone redetect the signal and re-entering the password to reconnect.

View solution in original post

Highlighted

Re: WiFi at home

Líder Sénior

snaginc wrote:

... When I am at my daughter's house, and her WiFi is one of the options, I tap on it, and get a connection message and an icon letting me know that I'm using her router.

How do I know that I am connected at home? If I'm not connected to my router, is this going to up my data usage? How do I fix this?

¡Gracias!

You *should* get the same connection message/symbol  at home as  you do at your daughter's - a wifi connection indicator is the same, regardless of what wifi system you are connecting to.

Your phone should show:

signal icons.jpg

The blue indicates an active connection; white is "available" but not active.  The blue icon on the left is my home wifi, active.  I also have a 4G signal available, but not currently being used.  If the wifi is off or white, and the 4G is blue, then I am using my cellular data, and it will be taken from my 2GB allowance.

You can try rebooting your home router to see if your phone will reconnect after the reboot.  You can also try removing the connection and letting the phone redetect the signal and re-entering the password to reconnect.

View solution in original post